In
San Francisco, Hotel Labor Dispute Remains Noisy, But Laid-Back
Associated Press - October 22, 2004
By Lisa Leff
"Only
in San Francisco" is the slogan of a marketing campaign
launched by the convention bureau earlier this year in hopes
of getting the city's tourism-dependent economy back on track.
The
phrase has taken on new meaning in the weeks since 4,000 hotel
workers went on strike and then were locked out by 14 of the
city's most popular hotels.
The
standoff is part of a national effort to gain leverage against
the corporations that now run most of the country's big hotels,
but only in San Francisco were the workers bold enough to
go on strike. And in this pro-labor town, they've been rewarded
with outspoken support from political leaders even as the
city tries to rebuild the tourism that pumped more than $6
billion into the local economy last year.
With
both sides preparing for a months-long conflict, visitors
seem to be shrugging off the noisy pickets and reduced services
as a colorful inconvenience -- mere reminders that ultra-liberal
sensibilities are as much a part of the city as cable cars
and earthquakes.
"If
anything, it's a little excitement," said Trent Blizzard,
a Coloradan whose only complaint during a property managers
conference was that the Sheraton Palace Hotel's bar was closed
during lunch. "The picketers are very nice."
Cheerful
resignation wasn't exactly the reaction union leaders were
aiming for when they called a two-week strike against four
hotels on Sept. 29 to protest stalled contract negotiations.
The action spread when 10 other properties involved in the
talks locked out their unionized workers two days later.
Since
then, the two factions have met three times under the eye
of a federal mediator to iron out differences over wages,
employee health care costs and the main sticking point --
the length of the new contract.
The
employers are seeking a five-year contract, but Unite Here
Local 2 -- the union representing hotel housekeepers, bell
men, cooks and other hotel service employees -- wants a two-year
contract that expires in 2006.
That's
when unions in New York, Chicago, Boston and other major cities
will renegotiate their labor pacts, and the unions want nationwide
leverage against the corporations that own and run many of
the nation's hotels.
The
issue is so vital to both sides that a quick resolution to
the impasse could be hard to come by. Local 2 has warned its
members to be prepared to be out of work for up to three months,
according to picketing workers.
"What
gives this particular struggle some historical significance
in recent labor history is precisely the idea and the importance
of a transnational strategy," said David Kowff, a spokesman
for the union's national arm.
Hotel
workers in Los Angeles and Washington, D.C. authorized strikes
at the same time as those in San Francisco and have virtually
identical contract demands, but union leaders there have yet
to call for walkouts. It's a matter of leverage, again: 85
percent of the hotels in San Francisco are unionized, compared
to 50 percent in Washington and 45 percent in the central
business district of Los Angeles.
The
14 downtown venues at the center of the conflict account for
about a quarter of San Francisco's 32,500 hotel rooms, but
they include such landmark properties as the Westin St. Francis,
the Intercontinental Mark Hopkins and The Fairmont -- places
where customers expect four-star service, not chants of "1-2-3-4,
don't go through that hotel door."
It
took days before police eventually persuaded the union to
tone down the noise from the pots, pans and buckets picketers
were drumming from 7 in the morning to 10 at night. Police
also belatedly warned motorists that they too could be ticketed
for excessive honking.
Mayor
Gavin Newsom has gone out of his way to appear neutral, but
he also has been urging the employers to agree to a 90-day
cooling-off period that would allow union members to go back
to work while talks continue. The hotel operators have refused.
"There
is nothing to say that in 90 days the union won't call another
strike," said Cornell Fowler, a spokesman for the 14
hotels. "It's too expensive for the hotels to just ramp
up again. The fact remains the only way this labor dispute
is going to get settled is at the bargaining table"
City
supervisors heard the workers' complaints firsthand at a hearing
Friday. The hotel operators declined to attend. Supervisors
are expected to approve a resolution on Tuesday condemning
the lockout and urging the San Francisco Convention and Visitors
Bureau to warn visitors booking reservations that they might
be crossing picket lines.
"The
economic impact of the lockout is obviously a concern to the
city, but our concern about that can't make us ignore the
merits of the argument that led to the strike itself,"
said Supervisor Matt Gonzalez, the Green Party politician
who organized the hearing.
The
unions have claimed some victories -- some Fashion Week events
were canceled this week -- but the convention bureau says
it's still too early to know whether the dispute is driving
away business. Large meetings that were booked years in advance
and couldn't be relocated at the last minute have blunted
some of the impact, since conventions bring in about a third
of the city's visitors, said bureau vice president Mark Theis.
"At
least the large conventions we pretty much have our arms around,
they recognize this is not a San Francisco-specific issue.
They realize it's a national issue, that there are expired
contracts in Los Angeles, Atlantic City, Washington, D.C.
and this could bleed into something larger," Theis said.
David
Dennis, a spokesman for online travel service Expedia, said
the site has posted warnings about the labor strife that visitors
can see when they click on an affected hotel. "We want
people to know what to expect, just like we want them to know
if there is 24-hour room service or a pool," he said.
So
far, hotel guests seem to be weathering the situation better
than the managers who had to fill in on housekeeping duty
before replacement workers were hired, or the union members
picketing round-the-clock, even in the rain. To get $200 a
week in strike benefits, they must put in 30 hours a week
on picket duty.
George
Merced, a houseman at the Four Seasons until he was locked
out from his job, said he has seen women carrying infants
on the picket line and another worker collapse with an epileptic
seizure. He figures he'll need to find another work if the
talks aren't resolved soon.
"Management
and the union, I don't know if they care," Merced said.
"We need some action. I'm not wasting my time."
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